General terms and conditions
Guesthouse Rózsa is only required to reserve the accommodation until the end of the Guest’s required arrival date. If the guest does not arrive within this time from 0 o’clock on the day following the scheduled arrival, the Guesthouse shall not be obliged to reserve the accommodation for the guest. The price includes asufficient number of clean bedclothes and cleaning after departure. The room price does not include the tourist tax. The tourist tax is set by the Balatonfüred Local Government, which is compulsory for persons over the age of 18 years. The Guest pays the price of the room reduced with the deposit, and also the tourist tax, to the owner or receptionist upon arrival and depose caution money may be requested. The accommodation can only be occupied after they have been paid or deposited. In case of departure before the departure date specified in the contract, the owner has no obligation to repay the Guest.At the Guesthouse, we do not accept Guests with pets! Please considerthis when booking! There is no kitchen in the rooms, and there is no option to use the kitchen of the Guesthouse. Using kitchen equipment is not allowed in the rooms.
An additional deposit may be charged in case of an increased number of the Guests. The deposit will be refunded upon departureby the owner of the property, provided that no damage has been caused. The Guest shall be liable for any damage caused to the property.
Green Belt (Noise Control)
As it is not an entertainment facility, but an accommodation located in a residential area, we expect our Guests not to disturb other Guests and the tranquillity of the surroundings. Please be mindful of our Guests looking for an early rest. Please take your booking considering the above. We strive to provide our guests with a relaxed environment. There are several entertainment venues in the city where our Guests can meet their entertainment needs. Not keeping this in mind may result in having to leave the property,and the owner will not refund the amount paid.
Terms and Check-in
The Guesthouse is obliged to inform the Guest in writing about conditions other than stipulated in this contract. The Guest accepts the terms and conditions of the contract by making a reservation at Guesthouse Rózsa or by filling in the application form. Please note that we are not accepting any infectious patients. Guests arriving late on the day of arrival (after 6 pm) are kindly requested to inform the reception of Guesthouse Rózsa on the day of arrival (Phone: + 3630 9572105).
Smoking in the rooms is forbidden! Smoking is allowed only in designated areas in the back garden!
Booking and cancellation policy
To confirm your reservation, the first day’s advance payment must be made within 2 days of booking. If you cancel your confirmed reservation at least 90 days prior to your arrival date, you will be entitled to the 100% of the deposit, which will be refunded. If you cancel less than 90 days before your arrival, we will not be able to refund your booking; please consider this before to booking.
Extension of stayand check out
If you wish to extend your stay, you can do so at the reception or at + 3630 9572105 by no later than 10:00 on the day of departure. Important! Extensions are only possible if we have available rooms. Check-out must be done by 10:00 on the day of departure. If our Guests do not leave the room by 10:00 am, they are obliged to pay a cleaning fee of HUF 3 500 for each hour started.
Free parking on the street or in our closed car park. The usage of the car park is at everyone’s own risk. If you do not wish to leave early, please use the inside car park. Please park your car, so that in addition to cars, cyclists and motorcyclists have easy access to covered storage. To each room belongs an RFID keychain that can operate the electric sliding gate. To open the gate, touch their RFID keyring to the top of the numeric lock at the gate and wait for the structure to open fully. The gate stays open for 100 seconds and then automatically starts to close.
No pets are allowed in the Guesthouse.
Usage of the massage pool
The massage pool can only be used during opening hours for up to 5 people at a time. Outside opening hours, it is only available for the staff. Opening hours are between 12:00 and 20:00 each day. The usage of the massage pool is at everyone’s own risk, and it is allowed only by keeping the rules. The rules can be found on page 5 of the information booklet and at the massage pool. The guest is liable for any damage caused by non-compliance or any other reason.
The sauna can only be used during working hours for a maximum of 2 people at a time, for a fee. Outside opening hours, it is only available for the staff. Opening hours are between 12:00 and 20:00 each day. The usage of the sauna is at everyone’s own risk, and it is allowed only by keeping the rules. The rules can be found on page 7 of the information booklet and at the sauna. The guest is liable for any damage caused by non-compliance or any other reason.
Breakfast is not included in the room price. Breakfast is provided exclusively for our Guests staying at our Guesthouse;you can be informed of its current rate at our webpage or at the reception. Please inform us about your breakfast needs by 18:00 the day before. Breakfast is available daily from 08:00 to 10:00 by prior arrangement and only in the breakfast area.Breakfast is not available on the terrace or in the room. We offer an expanded continental breakfast. Expanded continental breakfast includes coffee or tea, fruit juice, fruit or fruit salad, pastry and bread assortment, butter, jam, cold cuts, cheese.
Our Guesthouse has a conference room which is suitable for conferences for 10-15 people. This service is available after pre-ordering only. In the case of ordering, it can be used between 12:00 and 18:00. The room has a 16:9 aspect ratio projection system and 5.1 surround system. This service is reserved for conferences only. Not available for house parties and music events, please see our Terms and Conditions for details. If you would like to request aquotation or find out more about the service, email us to firstname.lastname@example.org.
Thank you for choosing us, and we wish you a pleasant stay here.